For the complete documentation index, see llms.txt. Markdown versions of documentation pages are available by appending .md to page URLs; this page is available as Markdown.

Client Life Cycle Statuses

This page details the Client Life Cycle Statuses and the transitions between the various statuses.

Action State
Create client Pending for approval
Activate Active
Close Closed
Reject Rejected
Withdrawn by client Withdrawn
Delete Deleted
Reactivate Active

On creating a new client, it moves into the "Pending for approval" state. From the approval state, it can undergo the following transitions:

  • On clicking on "Activate", the client gets "Active".\ OR
  • On clicking on "Close", the client gets "Closed".\ OR
  • On clicking on "Reject", the client gets "Rejected".\ OR
  • On clicking on "Withdrawn by client", the client gets "Withdrawn".\ OR
  • On clicking on "Delete" the client gets "Deleted". Once a client gets deleted, it won't show up anywhere in Spade Core Banking.
  • If the client is in the "Closed" state, it can be "Reactivated" to make it "Active".
  • If the client is in the following states: Rejected/Withdrawn/Deleted, it cannot be Activated again.

NOTE: For the actions mentioned below, we need to update reasons as mentioned below in the Code Values (for more information, navigate to Admin >> System >> Code) :

Action Reason
Close Client closure reason
Withdraw Client withdrawal reason
Reject Client Rejection reason

{% hint style="info" %} Link for Reference: Manage Clients {% endhint %}

Related articles